Terms of Service

Terms of Service

Overview

This website is operated under the store name Listenora.

Throughout this website, the terms “Listenora,” “we,” “us,” and “our” refer to the operator of listenora.us. The terms “you,” “your,” and “customer” refer to any visitor, purchaser, account holder, or other user of the website.

Listenora provides this website, including its information, content, functionality, products, customer support, and other services, subject to these Terms of Service.

By accessing our website, placing an order, creating an account, submitting information, or otherwise using any part of the website, you agree to be bound by:

  • These Terms of Service

  • Our Privacy Policy

  • Our Shipping and Delivery Policy

  • Our Return and Refund Policy

  • Our Contact Us information

  • Any product-specific terms or notices displayed before purchase

  • Any other policies incorporated into these Terms by reference

Please read these Terms carefully before using the website.

If you do not agree to these Terms, you should not access the website, create an account, or purchase products through Listenora.

Nothing in these Terms limits any consumer right, warranty, remedy, or legal protection that cannot lawfully be excluded, restricted, or waived.

Section 1 — Eligibility and Online Store Terms

By using this website, you represent that:

  • You have the legal capacity to enter into a binding agreement

  • You are at least the age of majority in your place of residence

  • If you are not the age of majority, you are using the website only with the involvement and permission of a parent or legal guardian

  • The information you provide is accurate, current, and complete

  • You will use the website and products only for lawful purposes

You may not use our website or products:

  • For an illegal or unauthorized purpose

  • In violation of applicable laws or regulations

  • To infringe the rights of another person

  • To interfere with the security or operation of the website

  • To make fraudulent purchases or payment claims

  • To purchase products for unauthorized resale, export, or other prohibited commercial activity

We may suspend or terminate access to the website when we reasonably believe these Terms have been violated.

Section 2 — Nature of Our Store

Listenora is an online retail store offering everyday audio accessories intended for activities such as:

  • Work and remote communication

  • Gaming

  • Travel

  • Fitness and exercise

  • General personal audio use

  • Device connectivity and organization

  • Audio equipment storage, protection, and maintenance

Products may include headphones, headsets, microphones, cables, adapters, stands, cases, replacement accessories, audio organizers, and other related products.

Product selection and availability may change without notice.

Unless expressly stated otherwise, Listenora is an independent retailer and is not affiliated with, sponsored by, endorsed by, or officially connected to any device manufacturer, gaming platform, electronics company, or other third-party brand referenced on the website.

Third-party brand names, model names, trademarks, and product references may be used only to identify compatibility or intended use.

Section 3 — General Conditions

We reserve the right to refuse, restrict, suspend, or cancel service when reasonably necessary, including in cases involving:

  • Suspected fraud

  • Unauthorized payment activity

  • Policy abuse

  • Unlawful activity

  • Security risks

  • Inaccurate order information

  • Resale or diversion concerns

  • Repeated abusive conduct toward customer support

  • Circumvention of purchase limits

  • Violations of these Terms

We will not exercise this right in a manner prohibited by applicable law.

You may not reproduce, duplicate, copy, sell, resell, exploit, scrape, or commercially use any part of the website or Service without our prior written permission.

Headings in these Terms are included for convenience and do not limit or otherwise affect the meaning of any provision.

Section 4 — Website Availability

We aim to keep the website reasonably available, but we do not guarantee that access will always be uninterrupted, secure, timely, or error-free.

The website may be temporarily unavailable because of:

  • Maintenance

  • Software updates

  • Hosting disruptions

  • Security incidents

  • Third-party service failures

  • Internet or network problems

  • Events outside our reasonable control

We may modify, suspend, restrict, or discontinue all or part of the website when reasonably necessary.

Where practical, we may provide notice of material changes, but we are not required to provide advance notice for emergency maintenance, security actions, or circumstances outside our control.

Section 5 — Account Registration

Certain website functions may allow or require customers to create an account.

When creating or using an account, you agree to:

  • Provide accurate and current information

  • Maintain the confidentiality of your login information

  • Use a secure password

  • Notify us promptly of suspected unauthorized access

  • Accept responsibility for activity conducted through your account to the extent permitted by law

You may not:

  • Create an account using false information

  • Impersonate another person

  • Access another customer’s account

  • Transfer or sell your account

  • Use automated means to create accounts

  • Use an account for fraud or policy abuse

We may suspend or close an account when we reasonably believe it is compromised, fraudulent, inactive, or being used in violation of these Terms.

Account closure does not automatically cancel an order that has already been submitted.

Section 6 — Product Information

We make reasonable efforts to present product information accurately.

Product information may include:

  • Photographs

  • Videos

  • Dimensions

  • Materials

  • Colors

  • Connector types

  • Compatibility references

  • Technical specifications

  • Package contents

  • Features

  • Availability

  • Estimated delivery information

However, product appearance may vary because of:

  • Screen settings

  • Lighting

  • Photography

  • Manufacturing updates

  • Packaging revisions

  • Minor production variations

  • Differences between device displays

Measurements and weights may be approximate unless expressly stated otherwise.

Packaging, labels, manuals, included accessories, or minor design details may change without materially changing the product’s primary function.

A minor difference that does not materially affect the product’s identity, functionality, or advertised use does not necessarily constitute a defect or incorrect product.

Nothing in this section permits us to supply a materially different product without the customer’s consent.

Section 7 — Product Compatibility

Customers are responsible for reviewing compatibility information before purchasing.

Compatibility may depend on:

  • Device brand

  • Exact model number

  • Connector type

  • Port availability

  • Operating system

  • Software version

  • Required drivers

  • Application support

  • Regional device variation

  • Existing accessories

  • Power requirements

  • Audio input and output standards

A general reference to a device category does not guarantee compatibility with every device in that category.

For example, an accessory described as suitable for phones, computers, gaming systems, headphones, or microphones may still require a particular connector, adapter, operating system, or device setting.

Customers should compare the product specifications with the exact device they intend to use.

When requesting compatibility assistance, customers should provide the complete device brand and model number.

Any compatibility assistance provided by Listenora is based on:

  • Information supplied by the customer

  • Product information available to us

  • Manufacturer or supplier information

  • Information reasonably available at the time of the inquiry

We do not guarantee compatibility when the customer provides incomplete or inaccurate device information.

This section does not affect the customer’s rights when a product is materially misdescribed or expressly advertised as compatible with a particular device but is not compatible.

Section 8 — Safe Use of Audio Accessories

Customers must read and follow all instructions, warnings, specifications, and safety information supplied with a product.

Audio accessories should be used responsibly and only for their intended purpose.

Customers should not use audio products in a manner that:

  • Prevents awareness of traffic or surrounding hazards

  • Violates workplace, transportation, or safety rules

  • Interferes with the safe operation of a vehicle, bicycle, machine, or equipment

  • Exposes the product to conditions outside its specifications

  • Creates an unreasonable risk of personal injury or property damage

  • Uses excessive or uncomfortable volume levels

  • Involves damaged cables, batteries, connectors, or electrical components

Products intended for fitness or travel use are not necessarily waterproof, sweatproof, impact-resistant, or suitable for outdoor use unless expressly stated in the product description.

Listenora does not provide medical, hearing, occupational safety, or professional audio advice.

Customers with hearing concerns, medical conditions, implanted devices, or other relevant health concerns should consult an appropriately qualified professional before using a product when necessary.

Section 9 — Product Availability

All products are subject to availability.

A product may become unavailable after an order is placed because of:

  • Inventory errors

  • Simultaneous purchases

  • Supplier availability changes

  • Product discontinuation

  • Quality-control concerns

  • Fulfillment restrictions

  • Pricing errors

  • Legal or shipping restrictions

Adding a product to a cart does not reserve inventory.

Receiving an order confirmation does not guarantee final product availability.

If a product becomes unavailable, we may:

  • Cancel the affected item

  • Contact the customer regarding an available alternative

  • Ship available items separately

  • Issue a refund for the unavailable item

We will not substitute a materially different product without customer consent.

Section 10 — Prices and Currency

Product prices may change without notice.

The price charged for an order will generally be the price displayed during checkout when the order is submitted, subject to:

  • Pricing errors

  • Tax calculations

  • Currency conversion

  • Shipping charges

  • Promotional conditions

  • Payment authorization

  • Applicable legal requirements

Prices may be displayed in a selected or localized currency.

When currency conversion is provided by a third-party service, the final amount charged may differ because of:

  • Exchange-rate changes

  • Card issuer conversion rates

  • Payment-provider fees

  • International transaction fees

  • Bank charges

Listenora does not control fees imposed independently by banks, card issuers, or payment providers.

Section 11 — Taxes, Duties, and Additional Charges

Applicable sales tax or similar transaction taxes may be calculated during checkout.

International orders may be subject to:

  • Import duties

  • Value-added tax

  • Customs fees

  • Brokerage charges

  • Government assessments

  • Carrier handling fees

Unless expressly stated during checkout, these charges are not included in the product price or Listenora’s shipping fee.

Customers are responsible for charges imposed by their destination country, customs authority, carrier, payment provider, or financial institution, except where applicable law requires otherwise.

Customers are responsible for determining whether a product may lawfully be imported into their destination.

Section 12 — Orders and Contract Formation

Submitting an order is an offer to purchase the selected products under these Terms.

An automated order confirmation means that we have received the order. It does not necessarily mean that we have accepted the order or confirmed shipment.

An order is generally accepted when:

  • Payment has been authorized

  • Order information has been verified

  • The product has been allocated for fulfillment

  • A shipment confirmation has been issued

We may reject or cancel an order before shipment for a legitimate reason, including:

  • Product unavailability

  • Pricing or description errors

  • Payment failure

  • Suspected fraud

  • Address problems

  • Purchase-limit violations

  • Legal or regulatory restrictions

  • Carrier restrictions

  • Technical errors

  • Unauthorized resale concerns

If we cancel an order after collecting payment, we will refund the amount collected for the canceled and unshipped product to the original payment method.

Section 13 — Order Limits and Resale

We may limit or cancel quantities purchased:

  • Per person

  • Per household

  • Per account

  • Per payment method

  • Per billing address

  • Per shipping address

  • Per order

Restrictions may apply when an order appears intended for:

  • Unauthorized commercial resale

  • Diversion

  • Fraud

  • Circumvention of purchase limits

  • Export to a restricted destination

  • Use inconsistent with ordinary retail purchasing

We may contact the customer to verify an unusually large or repeated order.

Nothing in these Terms prohibits lawful resale where such a restriction would be unenforceable under applicable law.

Section 14 — Payment

Available payment methods are displayed during checkout.

By submitting payment information, you represent that:

  • You are authorized to use the selected payment method

  • The payment information is accurate

  • Sufficient funds or credit are available

  • The transaction does not involve unlawful activity

Payment processing may be provided by independent payment providers.

We may not directly receive or store complete payment card information when transactions are processed by a third-party payment provider.

Payment authorization may be declined, delayed, reversed, or reviewed by:

  • The payment provider

  • The card issuer

  • The customer’s bank

  • A fraud-prevention service

  • Listenora

We are not responsible for a payment provider’s independent decision to decline or hold a payment, except where responsibility cannot be excluded by law.

Section 15 — Pricing and Listing Errors

We may correct typographical errors, inaccurate product information, incorrect promotions, or pricing errors.

If a material error affects an order that has not been shipped, we may:

  • Correct the information

  • Contact the customer for confirmation

  • Cancel the affected product

  • Provide a refund

We will not charge a higher corrected price without the customer’s consent.

If an obviously incorrect price results from a technical, typographical, or system error, we may cancel the order before shipment to the extent permitted by law.

Any payment collected for a canceled and unshipped product will be refunded to the original payment method.

Section 16 — Promotions and Discount Codes

Promotions, coupons, and discount codes may be subject to additional conditions.

Unless otherwise stated, a promotion:

  • Has no cash value

  • Cannot be sold or transferred

  • Cannot be combined with other offers

  • May apply only to eligible products

  • May exclude taxes, shipping, duties, or fees

  • May have an expiration date

  • May be limited to one use per customer

  • May be canceled when obtained or used fraudulently

A discount cannot normally be applied retroactively after an order has been submitted.

We may correct or cancel a promotion affected by an obvious technical error, fraud, abuse, or unauthorized publication.

This section does not permit us to withdraw a valid promotion after an eligible purchase when doing so would violate applicable law.

Section 17 — Shipping and Delivery

Orders are processed and delivered according to our Shipping and Delivery Policy.

Shipping and delivery dates are estimates unless expressly identified as guaranteed.

Customers are responsible for providing a complete and accurate shipping address.

If we cannot ship an order within the stated or legally applicable period, we may provide:

  • A revised shipment estimate

  • An opportunity to accept the delay

  • A cancellation option

  • A refund for the canceled and unshipped product

The detailed rules governing tracking, split shipments, address errors, refused deliveries, international shipments, customs, delayed packages, and delivery claims are contained in our Shipping and Delivery Policy.

Section 18 — Returns, Refunds, and Exchanges

Returns, refunds, replacements, exchanges, and cancellations are governed by our Return and Refund Policy.

A customer must follow the applicable return authorization process before sending a product back.

Sending a product to an unauthorized address does not guarantee a refund.

Refund eligibility may depend on:

  • The reason for the return

  • The return request date

  • The product condition

  • Hygiene restrictions

  • Original packaging

  • Included components

  • Verification of damage or defect

  • Compliance with return instructions

  • Applicable law

Nothing in these Terms removes any return, refund, warranty, or cancellation right that cannot legally be waived.

Section 19 — Hygiene-Sensitive Products

Certain audio accessories may be worn in, on, or near the ears, face, mouth, or skin.

These may include:

  • Ear tips

  • Ear cushions

  • In-ear accessories

  • Headphone covers

  • Microphone covers

  • Microphone windscreens

  • Wearable audio accessories

  • Products supplied in hygiene-sealed packaging

For health and hygiene reasons, change-of-mind returns may be restricted after a hygiene seal is broken or a product is worn or used.

This restriction does not apply where the product is defective, damaged, materially misdescribed, incorrectly supplied, or required to be returnable under applicable law.

Specific conditions are stated in our Return and Refund Policy.

Section 20 — Reviews and User Content

The website may permit customers to submit:

  • Reviews

  • Ratings

  • Photographs

  • Videos

  • Questions

  • Comments

  • Feedback

  • Other content

You retain any ownership rights you have in content you submit.

By submitting content, you grant Listenora a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, reproduce, format, adapt, publish, display, translate, and use that content for operating, improving, and promoting the website and products.

This license ends where required by applicable law, but it may continue for content already incorporated into lawful records, advertisements, or materials where removal is not reasonably possible.

You represent that submitted content:

  • Is based on your genuine experience where presented as a review

  • Is accurate to the best of your knowledge

  • Does not infringe another person’s rights

  • Does not contain confidential information

  • Does not contain unlawful, threatening, abusive, defamatory, deceptive, or obscene material

  • Does not contain malware, spam, or unauthorized advertising

  • Does not falsely impersonate another person

We may moderate or remove content that violates these Terms, but we are not obligated to monitor all content.

We will not remove or suppress a genuine review solely because it expresses a negative opinion.

Section 21 — Feedback and Suggestions

If you voluntarily submit ideas, suggestions, product requests, improvements, or other feedback that is not identified as confidential, you grant us permission to use that feedback without payment or obligation.

We are not required to:

  • Keep unsolicited feedback confidential

  • Develop the suggested idea

  • Compensate the person submitting it

  • Provide a response

This section does not transfer ownership of confidential business information that we expressly agreed in writing to receive under a confidentiality obligation.

Section 22 — Intellectual Property

The website and its original content may include:

  • Store branding

  • Logos

  • Text

  • Product organization

  • Page designs

  • Graphics

  • Photographs

  • Videos

  • Icons

  • Software

  • Code

  • Databases

  • Written materials

These materials are owned by, licensed to, or lawfully used by Listenora and may be protected by intellectual property laws.

You may use the website for personal, lawful, non-commercial shopping purposes.

Without written authorization, you may not:

  • Copy substantial portions of the website

  • Reproduce our original content commercially

  • Remove proprietary notices

  • Use our branding to create confusion

  • Scrape or harvest website data

  • Frame or mirror the website

  • Reverse engineer website software

  • Use content to create a competing catalog

  • Claim affiliation with Listenora

  • Use our materials in unlawful advertising

Third-party trademarks and product images remain the property of their respective owners.

No license to any trademark or other intellectual property is granted except for the limited right to use the website under these Terms.

Section 23 — Copyright and Intellectual Property Complaints

If you believe content on listenora.us infringes your copyright, trademark, or other intellectual property rights, contact:

gtrefasnhuim@gmail.com

Please include:

  • Your full name and contact information

  • Identification of the protected work or right

  • Identification and location of the allegedly infringing content

  • An explanation of your rights or authorization

  • A statement that the information supplied is accurate

  • Any documentation reasonably supporting the request

We may request additional information before acting.

We may remove, restrict, or investigate content when reasonably necessary.

Submitting a false or misleading infringement complaint may result in legal consequences.

This section is a general reporting procedure and is not intended to replace any legally required statutory notice procedure.

Section 24 — Prohibited Uses

You may not use the website or Service to:

  • Violate any law or regulation

  • Infringe intellectual property or privacy rights

  • Submit false, misleading, or fraudulent information

  • Conduct unauthorized payment activity

  • Distribute malware or harmful code

  • Attempt unauthorized access

  • Interfere with website security

  • Scrape or harvest data without permission

  • Spam, phish, pharm, crawl, or impersonate

  • Harass or threaten another person

  • Submit unlawful or deceptive reviews

  • Manipulate product ratings

  • Circumvent purchase restrictions

  • Test system vulnerabilities without authorization

  • Use automated purchasing tools that disrupt ordinary customers

  • Conduct activity that places an unreasonable burden on the website

We may take reasonable technical, contractual, or legal action to prevent prohibited use.

Section 25 — Third-Party Services

The website may rely on third-party services, including:

  • Website hosting

  • Ecommerce software

  • Payment processing

  • Fraud screening

  • Shipping

  • Tracking

  • Analytics

  • Customer support

  • Email delivery

  • Advertising

  • Product fulfillment

Third-party services may have their own terms and privacy practices.

We do not control every aspect of a third-party service.

Your use of an independent third-party service may be subject to the provider’s own agreement.

We are not responsible for an independent third party’s acts, omissions, outages, or policies except to the extent that applicable law makes us responsible.

Section 26 — Third-Party Links

The website may contain links to third-party websites or resources.

Links are provided for convenience and do not necessarily imply:

  • Endorsement

  • Sponsorship

  • Affiliation

  • Approval

  • Responsibility for third-party content

We do not control third-party websites and are not responsible for their:

  • Content

  • Availability

  • Security

  • Products

  • Services

  • Privacy practices

  • Terms

  • Accuracy

Customers should review the applicable third-party policies before providing information or completing a transaction.

Any dispute involving a product or service purchased directly from a third party should generally be addressed with that third party.

Section 27 — Personal Information

Personal information submitted through the website is handled according to our Privacy Policy.

By using the website, you acknowledge that information may be processed by service providers reasonably necessary to:

  • Process orders

  • Authorize payments

  • Prevent fraud

  • Arrange shipping

  • Provide customer support

  • Maintain the website

  • Comply with legal obligations

Please do not send passwords, complete payment card numbers, or unnecessary sensitive information through ordinary customer-support email.

Section 28 — Electronic Communications

By using the website or contacting us electronically, you consent to receive transactional communications electronically, including:

  • Order confirmations

  • Shipping notifications

  • Customer-support responses

  • Policy notices

  • Security notices

  • Refund notifications

Transactional communications are necessary to process orders and provide requested services.

Marketing communications, where offered, are handled according to the consent and unsubscribe options required by applicable law.

You are responsible for providing a valid email address and checking relevant spam or junk folders.

An electronic notice is considered delivered when sent to the contact information supplied by the customer, subject to applicable law.

Section 29 — Errors and Omissions

The website may occasionally contain:

  • Typographical errors

  • Incorrect descriptions

  • Pricing errors

  • Availability errors

  • Shipping estimate errors

  • Promotional errors

  • Technical inaccuracies

  • Missing information

We may correct errors and update information at any time.

If a material error affects an unshipped order, we may contact the customer, correct the error, or cancel the affected product.

We will not increase the price of an accepted order without customer consent.

Any amount collected for a canceled and unshipped product will be refunded.

Section 30 — Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and Service are provided on an “as available” and “as is” basis.

We do not warrant that:

  • The website will always be available

  • Website operation will be uninterrupted

  • All errors will be corrected immediately

  • Every product will remain available

  • Every product will be compatible with equipment not expressly identified

  • Website content will always be complete or current

  • Third-party services will operate without disruption

Products are subject to:

  • Any express product description

  • Any applicable written manufacturer warranty

  • Our published policies

  • Non-waivable statutory warranties and consumer rights

Nothing in these Terms excludes an express promise we made before purchase or a warranty that cannot legally be excluded.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, exclusions apply only to the extent legally permitted.

Section 31 — Limitation of Liability

To the maximum extent permitted by applicable law, Listenora and its operators, personnel, service providers, suppliers, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use of the website or products.

This may include losses involving:

  • Lost profits

  • Lost revenue

  • Lost data

  • Business interruption

  • Missed events or deadlines

  • Replacement equipment

  • Loss of opportunity

  • Third-party claims

Where liability may lawfully be limited, our aggregate liability arising from a particular order will not exceed the amount the customer paid to Listenora for the product giving rise to the claim.

The limitations in this section do not apply to:

  • Fraud

  • Willful misconduct

  • Gross negligence where it cannot be limited

  • Personal injury caused by liability that cannot be excluded

  • Non-waivable statutory consumer rights

  • Any other liability that applicable law prohibits us from excluding or limiting

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, this section applies only to the maximum extent permitted.

Section 32 — Customer Responsibility

Customers are responsible for:

  • Selecting an appropriate product

  • Reviewing compatibility information

  • Following product instructions

  • Using products safely

  • Protecting login credentials

  • Providing accurate order information

  • Maintaining appropriate device settings

  • Inspecting products after delivery

  • Reporting issues within a reasonable period

  • Following authorized return instructions

Listenora is not responsible for loss or damage caused by:

  • Misuse

  • Improper installation

  • Incompatible equipment

  • Unauthorized modification

  • Failure to follow instructions

  • Accidental damage after delivery

  • Liquid exposure outside a product’s specifications

  • Use for an unstated purpose

  • Third-party repairs

  • Normal wear and tear

This section does not remove liability where the product was defective, materially misdescribed, or where responsibility cannot be excluded under applicable law.

Section 33 — Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Listenora and its operators, personnel, agents, and service providers from third-party claims, losses, or expenses arising directly from:

  • Your unlawful use of the website

  • Your violation of these Terms

  • Your infringement of another person’s rights

  • Fraudulent or deceptive activity conducted through your account

  • Content you submit in violation of these Terms

This obligation does not apply to losses caused by Listenora’s own unlawful conduct, negligence, or breach of duty where such an exclusion would be prohibited.

Nothing in this section requires a consumer to indemnify Listenora for ordinary, lawful use of purchased products.

Section 34 — Fraud, Abuse, and Chargebacks

Customers should contact Listenora promptly when an order problem occurs.

Nothing in these Terms prevents a customer from lawfully disputing a charge with a payment provider.

However, customers may not knowingly:

  • Submit false chargeback claims

  • Claim non-delivery after receiving a product

  • Return a substituted or different product

  • Alter evidence

  • Misrepresent damage

  • Use multiple identities to circumvent policies

  • Obtain both a refund and possession of the same product through deception

We may preserve and provide relevant order, tracking, communication, payment, and return records to payment providers or authorities when reasonably necessary to respond to a dispute or suspected fraud.

Section 35 — Force Majeure

We are not responsible for a delay or failure caused by an event outside our reasonable control, including:

  • Natural disasters

  • Severe weather

  • Fire

  • Flood

  • War

  • Civil unrest

  • Terrorism

  • Epidemics

  • Public-health emergencies

  • Labor disputes

  • Government actions

  • Customs restrictions

  • Carrier interruptions

  • Transportation shutdowns

  • Power failures

  • Internet failures

  • Supply-chain disruptions

We will make reasonable efforts to reduce the effect of such events and comply with any cancellation, refund, or notice obligations imposed by applicable law.

Section 36 — Suspension and Termination

These Terms remain effective while you use the website.

We may suspend or terminate access when we reasonably believe that a user:

  • Violated these Terms

  • Engaged in fraud

  • Threatened website security

  • Abused return or payment processes

  • Used the website unlawfully

  • Created risk for customers or third parties

Termination does not eliminate:

  • Payment obligations already incurred

  • Rights that arose before termination

  • Provisions intended to survive termination

  • Non-waivable legal rights

Sections concerning intellectual property, liability, indemnification, disputes, and accrued obligations will survive termination to the extent applicable.

Section 37 — Informal Dispute Resolution

Before beginning formal proceedings, customers are encouraged to contact us so that we may attempt to resolve the matter.

Contact:

gtrefasnhuim@gmail.com

Please include:

  • Your full name

  • Your order number, where applicable

  • A description of the dispute

  • The resolution requested

  • Relevant documents or evidence

We will make a reasonable effort to review the dispute and respond.

This informal process does not prevent either party from seeking urgent relief, filing a required regulatory complaint, disputing a payment within an applicable deadline, or exercising a non-waivable legal right.

Section 38 — Applicable Law and Jurisdiction

These Terms and transactions through Listenora are subject to applicable laws and regulations.

Nothing in these Terms selects or applies a law in a manner that deprives a consumer of mandatory protections available in the consumer’s place of residence.

The appropriate law, court, tribunal, or dispute procedure will be determined according to:

  • The location and legal identity of the store operator

  • The customer’s location

  • The nature of the transaction

  • Applicable consumer protection rules

  • Applicable jurisdictional requirements

Any mandatory right to bring a claim before a local court, regulator, or consumer authority remains unaffected.

Additional legally required business information may be provided in our Legal Notice.

Section 39 — Severability

If any provision of these Terms is found unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or modified only as necessary to make it enforceable.

The remaining provisions will continue in effect unless applicable law requires otherwise.

Section 40 — No Waiver

Our failure or delay in enforcing a provision does not waive our right to enforce it later.

A waiver is effective only when clearly provided in writing by an authorized representative.

A waiver concerning one event does not automatically waive a later or different event.

Section 41 — Assignment

You may not transfer your contractual rights or obligations under these Terms without our prior written consent, except where applicable law permits otherwise.

We may transfer or assign our rights and obligations as part of:

  • A business sale

  • Merger

  • Reorganization

  • Transfer of store operations

  • Transfer to an affiliate or successor

Any transfer will remain subject to applicable privacy, consumer protection, and notice requirements.

Section 42 — Entire Agreement

These Terms and the policies incorporated by reference constitute the agreement between you and Listenora concerning use of the website and purchases through the store.

They replace prior general communications concerning the same subject, but they do not override:

  • An express written promise made for a specific order

  • A product-specific term disclosed before purchase

  • A non-waivable statutory right

  • A later written agreement signed by authorized parties

If a product-specific term conflicts with these general Terms, the more specific term will generally apply to that product, subject to applicable law.

Section 43 — Interpretation

These Terms should be interpreted fairly and according to their ordinary meaning.

The words “including” and “includes” mean “including without limitation.”

Words in the singular include the plural where appropriate, and words in the plural include the singular.

No provision will be interpreted against a party solely because that party prepared or proposed it.

Section 44 — Changes to These Terms

We may update these Terms to reflect changes in:

  • Products

  • Website features

  • Business operations

  • Service providers

  • Policies

  • Legal requirements

  • Security practices

The updated Terms will be posted on the website with a revised “Last Updated” date.

Changes generally apply from the effective date shown and will not retroactively remove rights that have already arisen.

The version in effect when an order is placed will generally apply to that order, except where a later change:

  • Is required by law

  • Is necessary for security

  • Provides the customer with more favorable rights

  • Is accepted by the customer

Continued use of the website after updated Terms become effective constitutes acceptance only to the extent permitted by applicable law.

Section 45 — Contact Information

Questions regarding these Terms should be sent to:

Store Name: Listenora

Website: listenora.us

Email: gtrefasnhuim@gmail.com

Customer support is primarily provided by email.

Most inquiries are reviewed within 1–3 business days. Additional time may be required during weekends, public holidays, high-volume periods, or complex investigations.

Please keep communications relating to the same order or dispute within one email thread whenever possible.

Last Updated: July 23, 2026